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Legal and Compliance

What are the policy features?

  • The information provided on the Absa Life Zambia website and any information provided by an Absa Life Zambia representative does not take into account your personal financial needs, objectives or circumstances.
  • We at Absa Life Zambia are not providing you with advice. We are providing you with information of a factual nature only. Please take a look at the respective sample policy document.
  • It is your responsibility to make sure that the product meets your needs.

Business Name and Insurer

  • Absa Life Zambia is a company incorporated in terms of the company laws of Zambia registration number 120110098150.
  • Absa Life Zambia has professional indemnity insurance and is regulated by the PIA (Pensions and Insurance Authority).
  • The claims procedure is provided for in the policy document.
  • Absa Life Zambia accepts responsibility for the lawful actions of their representatives.

Charges and fees against the product

  • Your policy schedule details the frequency of payment and amount due.
  • Complete all printed and faxed forms in ink. Keep all documents forwarded to you. Make note as to what is communicated to you. Don’t be pressurized to buy the product. Incorrect or non- disclosure by you may impact on any claims arising from your contract of insurance.

Download the Legal Disclosure document as a PDF. Please also see our Complaints Policy.